topic Re: Text & Calls in Small Business

Text & Calls

Minnie4 — Tue, 30 Aug 2022 06:54:31 GMT

When setting up the app it says you can monitor your calls & text usage and see who you have contacted during the day like you could with the old app. It asks for permission to access your contacts lists but when you go to your usage it just says unavailable at the moment, close the app and come back later. Does anyone else have this issue? According to EE you can no longer see you calls & texts you’ve made throughout the day 🤷🏼‍♀️

Re: Text & Calls

Christopher_G — Tue, 30 Aug 2022 10:42:23 GMT

Hi @Minnie4

Welcome to the community.

Are you able to see this information in your My EE account online?

Chris

Re: Text & Calls

Minnie4 — Tue, 30 Aug 2022 11:39:28 GMT

No, because like many others I can no longer log into my business account.

Re: Text & Calls

Christopher_G — Tue, 30 Aug 2022 11:44:25 GMT

Try having a chat with our business support team, @Minnie4

They'll do their best to help you get logged in.

Chris