topic Re: Using my EE mobile in South Africa in Small Business

Using my EE mobile in South Africa

rich4375 — Thu, 09 Jun 2022 20:52:52 GMT

Hi,

I run a small UK-based business and have a 2yr business mobile contract with EE which I only renewed in February of this year.

I will be moving to live in South Africa for a minimum of 2yrs in January next year and would like some advice on how best to proceed given that I am probably tied in to my current contract for a lengthy period yet.

I need to keep my existing UK number for old clients (especially as some people call/text me years after I've last worked with them to request further work). However, I am concerned about racking up huge bills. I will also be looking to generate new business in South Africa, so I am guessing that I may need to order an additional South African e-sim to run off my current Samsung S22 device (which comes included as part of my current 2yr contract).

Could anyone provide me with a few pointers on the most effective and economical way to do all of this please?

Thanks in advance,

Richard

Re: Using my EE mobile in South Africa

XRaySpeX — Thu, 09 Jun 2022 21:04:06 GMT

EE contracts are intended for UK residents. You are expected to have a Stable Link with UK by spending at least 2 months here in any 4 month period.

Switch to PAYG & make a chargeable action within every 6 months.

Re: Using my EE mobile in South Africa

rich4375 — Thu, 09 Jun 2022 21:11:38 GMT

Thanks for the speedy response.

Is it possible to switch to PAYG if you are still in the middle of a 2yr monthly contract? Or would I need to wait until the 2yr tie-in had finished?

Re: Using my EE mobile in South Africa

XRaySpeX — Thu, 09 Jun 2022 21:17:30 GMT

If you're still within your min. term you either pay off your contract or wait.

Re: Using my EE mobile in South Africa

bristolian — Thu, 09 Jun 2022 21:38:33 GMT

Although there's two caveats with this advice, valid as it is.

1: If you take this route, make the change to PAYG before leaving the UK. All new PAYG SIMs, including migrations from pay-monthly, need to be used in the UK first before roaming is activated.

2: While roaming, you will be responsible for the international portion of all incoming calls, the caller will have dialled a UK number and is charged accordingly.

Re: Using my EE mobile in South Africa

XRaySpeX — Thu, 09 Jun 2022 21:49:41 GMT

Yours is an awkward situation. There's not much that can be said to advise you. Have a word with your EE a/c manager & see what he can suggest.