topic Re: 5G activation in SIM cards & Porting

5G activation

pc4gs79 — Wed, 07 Oct 2026 23:06:33 GMT

I've had my sim card for ages. I don't have any provision for 5G. I called 150 who put me thru to the tech team. They told me I couldn't have 5G as my sim only plan is called 12m SIM Max 4GB.

Surely they can provision 5G on my account regardless of what the tariff is called?

Re: 5G activation

XRaySpeX — Thu, 08 Oct 2026 00:29:44 GMT

4GB isn't 4G.

Re: 5G activation

chistery — Thu, 08 Oct 2026 07:56:57 GMT

You're on a legacy MAX plan that doesn't include 5G. Have you considered upgrading?

Re: 5G activation

pc4gs79 — Thu, 08 Oct 2026 09:05:08 GMT

I have, however I'm only paying £2 per month and I'll obviously not get near that on a new tariff.

I just find it hard to believe they can't physically do something behind the scenes to switch it on. Suspect it's something to do with the archaic billing system.

Re: 5G activation

chistery — Thu, 08 Oct 2026 09:17:41 GMT

Why would they? All networks add new features to newer plans. There would be no incentive to upgrade if not.