topic Re: esim still showin ++4400000000000 after 24hrs in SIM cards & Porting

esim still showin ++4400000000000 after 24hrs

ChrisJones1964 — Tue, 22 Sep 2026 17:09:55 GMT

Hi I have recently moved over from o2 to ee and had my number ported over, I can make and recieve calls but unable to send RCS text messages, the cause seems to be due to my phone number not updating in my esim ( still showing zeros) what can I do to get this resolved. Thanks in advanced

Re: esim still showin ++4400000000000 after 24hrs

ChrisJones1964 — Wed, 23 Sep 2026 09:26:07 GMT

All sorted now, Sim is still showing ++4400000000000 but I have managed to get RCS messaging working.

Re: esim still showin ++4400000000000 after 24hrs

Ali_A — Wed, 23 Sep 2026 10:33:36 GMT

Hi @ChrisJones1964

Great to hear you have RCS working now.

To update the number showing for your SIM-
On iPhone: Go to Settings > Phone > My Number and type in your correct number. If it will not save, reset your network settings by going to Settings > General > Transfer or Reset > Reset > Reset Network Settings.

On Android: You can update your own contact card in your phone's Contacts app under the "My Profile" or "Me" entry. Alternatively, give customer service a call on 150 from your device, where a guide will be able to send a SIM/Network update to your phone which will correct number stored SIM number.

Ali