topic Re: Resume service in SIM cards & Porting

Resume service

Imran1981 — Sat, 31 Dec 2022 18:19:59 GMT

Re: Resume service

Leanne_T — Tue, 03 Jan 2023 07:28:05 GMT

Morning @Imran1981

Thanks for coming here.

Could you let us know some further details on your query?

Leanne 🙂

Re: Resume service

Olomof1993 — Sun, 06 Aug 2023 22:26:39 GMT

It’s just a question , I’m currently unemployed and racked up a high bill in the past which I could not pay and now my service has been disconnected . How do I resume my service ?

Re: Resume service

Katie_J — Mon, 07 Aug 2023 06:48:40 GMT

Hello @Olomof1993.

You will need to speak with our customer care team on 150, the team will look at all your options and do all they can to help get your services resumed.

Katie

Re: Resume service

ptnicotra75 — Wed, 31 Jan 2024 21:52:17 GMT

Can please someone resume my service now?

Re: Resume service

Profile closed — Wed, 31 Jan 2024 22:08:03 GMT

@ptnicotra75

Pay your bill before they restore your services

Re: Resume service

Neet2001 — Sat, 15 Aug 2026 01:00:23 GMT

Resume my service

Re: Resume service

Neet2001 — Sat, 15 Aug 2026 01:01:54 GMT

I pay my payment and after payment my sim is not working when i call someone they said to resume your service contact ee

Re: Resume service

Ali_A — Sat, 15 Aug 2026 07:21:02 GMT

Hi @Neet2001

If your services have only recently been suspended, and you have made payment for the full amount due, it can take up to 24 hours for your services to be restored.

I'd recommend switching your mobile device off and back on to help the process.

Ali