https://community.ee.co.uk/t5/SIM-cards-Porting/No-carrier-details/m-p/1634416#M57571 <P>Just upgraded my phone, transferred everything over, the deleted all the stuff on my old phone. Now I have no mobile services on my phone and when I try to get it sorted EE keep trying to send me confirmation codes which I don’t receive as I have no signal!!</P> Thu, 13 Aug 2026 15:07:32 GMT bearskiboo 2026-08-13T15:07:32Z https://community.ee.co.uk/t5/SIM-cards-Porting/No-carrier-details/m-p/1634416#M57571 <P>Just upgraded my phone, transferred everything over, the deleted all the stuff on my old phone. Now I have no mobile services on my phone and when I try to get it sorted EE keep trying to send me confirmation codes which I don’t receive as I have no signal!!</P> Thu, 13 Aug 2026 15:07:32 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/No-carrier-details/m-p/1634416#M57571 bearskiboo 2026-08-13T15:07:32Z https://community.ee.co.uk/t5/SIM-cards-Porting/No-carrier-details/m-p/1634442#M57573 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1632">@bearskiboo</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>Are you using an eSIM or a physical SIM card?</P> <P>Which model phone have you upgraded from and to?&nbsp;</P> <P>Speak to you soon <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> <P>&nbsp;</P> Thu, 13 Aug 2026 17:16:15 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/No-carrier-details/m-p/1634442#M57573 Leanne_T 2026-08-13T17:16:15Z