topic Re: Porting query in SIM cards & Porting

Porting query

KeithAmbler — Thu, 13 Aug 2026 11:34:20 GMT

I recently got ported from lebara, which was all ok, but using Andriod, when I go into settings > about phone, the sim still shows the original number EE gave me pre the porting. Is this OK or how can I get it changed, I have done the old restart trick. Thanks

Re: Porting query

XRaySpeX — Thu, 13 Aug 2026 13:06:39 GMT

Ignore it!

Re: Porting query

Peter_W — Thu, 13 Aug 2026 15:18:29 GMT

Welcome to the Community, @KeithAmbler

As @XRaySpeX has mentioned here, chances are you can ignore this, as occasionally your phone can continue to read the temporary number from your SIM after a port.

Provided the correct number comes through for calls and texts, this shouldn't cause any issues.

Sometimes you can amend this by checking your contacts and seeing if it has assigned the temporary number to your own contact.

It's worth trying to remove your SIM, restart the phone then reinsert it too, as this can sometimes force the internal details in your settings to update.

Peter