https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-plan-wont-work/m-p/1633451#M57511 <P>Hi</P><P>I purchased a £15 sim card only deal and swapped my number using the porting method. When I insert my new sim its telling me I have no credit when I have all my allowances showing on my app. Is this because my number is in the process of being swapped as i wanted to keep my old number?</P> Sat, 08 Aug 2026 14:21:24 GMT LauraJ91 2026-08-08T14:21:24Z https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-plan-wont-work/m-p/1633451#M57511 <P>Hi</P><P>I purchased a £15 sim card only deal and swapped my number using the porting method. When I insert my new sim its telling me I have no credit when I have all my allowances showing on my app. Is this because my number is in the process of being swapped as i wanted to keep my old number?</P> Sat, 08 Aug 2026 14:21:24 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-plan-wont-work/m-p/1633451#M57511 LauraJ91 2026-08-08T14:21:24Z https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-plan-wont-work/m-p/1633466#M57512 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5035832">@LauraJ91</a>&nbsp;: Is this SIM on PAYG?</P><P>What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Sat, 08 Aug 2026 15:21:02 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-plan-wont-work/m-p/1633466#M57512 XRaySpeX 2026-08-08T15:21:02Z