topic Move from PAYG to PAYM with new phone in SIM cards & Porting

Move from PAYG to PAYM with new phone

Toughtie — Tue, 21 Jul 2026 09:14:18 GMT

Do I simply just add the new phone and monthly sim deal to the basket, pay and EE will just cancel the PAYG and port my number to the PAYM contract?

Ritu_D — Tue, 21 Jul 2026 10:30:06 GMT

Thank you for reaching out here on the community.

Thanks

Ritu

Toughtie — Tue, 21 Jul 2026 10:50:48 GMT

Thanks for the reply, however that seems to just take me to a PAYM sim only update/upgrade, not a new phone plus PAYM sim upgrade?

Ritu_D — Tue, 21 Jul 2026 10:59:23 GMT

Thanks for coming back and explaining @Toughtie

Are you signed in on your online account?

If you are and its only giving you sim only plans, I would recommend contacting our guides and they can take a look for you.

Thanks

Ritu