topic Re: Sim suddenly saying no service in SIM cards & Porting

Sim suddenly saying no service

Blues1875 — Thu, 09 Jul 2026 19:51:38 GMT

My son’s phones screen went blank yesterday and hasn’t come back on despite still being traceable. However when we have put his sim card in an old phone it says no service? He is on a sim only plan. We have tried his sim in a few phones and it says no service? How do we get him back up and running please?

Re: Sim suddenly saying no service

XRaySpeX — Thu, 09 Jul 2026 19:56:41 GMT

If the phone's screen has gone blank it's nowt to do with the SIM, but a faulty phone. OK Phones still work with faulty or invalid SIMs. After all phones can go on WiFi w/out needing a SIM.

Re: Sim suddenly saying no service

Blues1875 — Fri, 10 Jul 2026 11:36:50 GMT

Yeah I know his phone is done but my sim works in the spare phone but his sim is not working in any phone. So I’m trying to get him back up and running with a sim

Re: Sim suddenly saying no service

XRaySpeX — Fri, 10 Jul 2026 11:39:07 GMT

Is his SIM on contract or PAYG?

Re: Sim suddenly saying no service

Blues1875 — Fri, 10 Jul 2026 11:56:27 GMT

It’s a sim only contract.

Re: Sim suddenly saying no service

Schockwave — Fri, 10 Jul 2026 15:05:55 GMT

@Blues1875 , you may need to get a replacement SIM card, as it is not working in any other phone, as it looks like the SIM card has developed a fault. You can either get a replacement SIM card by ordering it online or by phone or with a valid photo ID in an EE high street store, but make sure it is a replacement SIM card.