topic Re: SIM card in SIM cards & Porting

SIM card

Kerrilamb — Thu, 09 Jul 2026 18:57:57 GMT

Just upgraded my phone and cant get my sim to work any help cos i cant ring 150 🤦🏼‍♀️

Chris_B — Fri, 10 Jul 2026 07:09:57 GMT

@Kerrilamb is that the old sim from your old device or a new sim you got with the new device that’s not working?

Chris_S — Fri, 10 Jul 2026 07:57:31 GMT

It's great to hear that you've upgraded your phone.

Thanks for your continued loyalty.

Just to add to @Chris_B's brilliant advice, there are a couple of things you can try which may help.

Could you try taking the SIM out, then pop it back in please? It may be the case that the SIM isn't in properly.

Could you try restarting your device? Sometimes a simple restart will kick the SIM into life.

Chris S