topic Re: Number transfer in SIM cards & Porting

Number transfer

Lizzie205 — Tue, 07 Jul 2026 12:53:09 GMT

Hiya,

I'm switching from o2 to ee esim only, I've had the confirmation that my number transfer is complete (at 12:20pm) but the number showing in my settings and when I text / call is still my temporary ee number.

I've turned my phone on and off a few times to test this but still nothing

Do I still need to wait until midnight for the full transfer to happen before I ring CS?

Thanks!

Re: Number transfer

Chris_B — Tue, 07 Jul 2026 13:04:36 GMT

@Lizzie205 On what phone is this ?

Re: Number transfer

Lizzie205 — Tue, 07 Jul 2026 13:27:54 GMT

iphone 17 pro

Re: Number transfer

Lizzie205 — Tue, 07 Jul 2026 14:04:13 GMT

its an iphone 17 pro

Re: Number transfer

Ali_A — Tue, 07 Jul 2026 16:03:32 GMT

Hi @Lizzie205

Welcome to EE and the community!

Transfers can take until midnight to complete.
You can find more information at Transfer your number to EE

If you find your calls show the correct number but messages show the temporary number, it's worth checking and updating the settings on your phone. You can do this by opening Settings > scroll down to Phone > look at My Number. (Note: If you recently updated your iOS, it might be located under Settings > Apps > Phone).

Ali