https://community.ee.co.uk/t5/SIM-cards-Porting/I-need-to-order-new-sim-mine-is-not-working/m-p/1624129#M57194 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5008909">@Pfreeman147</a>&nbsp; then you need to call customer support and request a replacement SIM card or you can go to a store with in date photo ID and request a replacement SIM card there. &nbsp;requesting a replacement SIM card will mean you retain your number.&nbsp;</P> Wed, 17 Jun 2026 18:43:21 GMT Chris_B 2026-06-17T18:43:21Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-need-to-order-new-sim-mine-is-not-working/m-p/1624122#M57193 Wed, 17 Jun 2026 17:51:08 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-need-to-order-new-sim-mine-is-not-working/m-p/1624122#M57193 Pfreeman147 2026-06-17T17:51:08Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-need-to-order-new-sim-mine-is-not-working/m-p/1624129#M57194 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5008909">@Pfreeman147</a>&nbsp; then you need to call customer support and request a replacement SIM card or you can go to a store with in date photo ID and request a replacement SIM card there. &nbsp;requesting a replacement SIM card will mean you retain your number.&nbsp;</P> Wed, 17 Jun 2026 18:43:21 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-need-to-order-new-sim-mine-is-not-working/m-p/1624129#M57194 Chris_B 2026-06-17T18:43:21Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-need-to-order-new-sim-mine-is-not-working/m-p/1624133#M57196 <P>In what way is your SIM not working?</P><P>What makes you think you need a new one?</P> Wed, 17 Jun 2026 20:58:10 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-need-to-order-new-sim-mine-is-not-working/m-p/1624133#M57196 ee_user14 2026-06-17T20:58:10Z