topic Re: PAC code - in SIM cards & Porting

PAC code -

BBSum1 — Thu, 11 Jun 2026 18:15:09 GMT

How do I get a PAC code? Tried all the usual - texting 65075, messaging directly, navigating website. All blind alleys. Ok so they don’t want me to leave, but at this rate I will never use them for anything ever again and tell my story to anyone who will listen. Awful service

Re: PAC code -

garybs29 — Thu, 11 Jun 2026 18:28:42 GMT

PAC to 65075, just to check you did that? If not try it

Re: PAC code -

BBSum1 — Thu, 11 Jun 2026 18:46:19 GMT

Done it, but I get an error message

Re: PAC code -

XRaySpeX — Thu, 11 Jun 2026 19:35:18 GMT

If you have more than 1 no. on the same a/c you can't text but need to call CS to get your PAC.

Re: PAC code -

Michael_D — Fri, 12 Jun 2026 07:36:03 GMT

Hi @BBSum1

What error are you seeing when you send the text?

If it is that you have more than one number, you'll need to call our customer service guides to request the PAC as @XRaySpeX has mentioned.

Michael