topic eSIM in SIM cards & Porting

eSIM

Chrisclaire — Wed, 03 Jun 2026 13:00:27 GMT

I opened we acc need to install my eSIM. I’m not at home in uk and need to install where do I get the QR code

Re: eSIM

XRaySpeX — Wed, 03 Jun 2026 14:34:41 GMT

@Chrisclaire : If you are abroad you'll have difficulty installing an EE eSIM. You need to be in UK to do so.

Re: eSIM

Peter_W — Wed, 03 Jun 2026 15:07:40 GMT

Welcome to the Community @Chrisclaire

For all the details you need on how to install your EE eSIM, please check out our guide here:

Downloading and using an EE eSIM | Mobile Help | EE

@XRaySpeX is absolutely right here, though. If you're not within the UK at the moment, the activation of the SIM won't go through until you first connect to our network.

Peter