topic Esim in SIM cards & Porting

Esim

Karen1101 — Wed, 27 May 2026 15:45:20 GMT

Hi my esim not working

Karen1101 — Wed, 27 May 2026 15:18:04 GMT

Hi I got no signal on my phone as I'm on O2 EE send me an esim with qr code no working and on my settings thir no esim thur

Karen1101 — Wed, 27 May 2026 15:23:51 GMT

Northerner — Wed, 27 May 2026 16:30:28 GMT

Can you provide a bit more information. When did it last work.

Thanks

XRaySpeX — Wed, 27 May 2026 16:43:46 GMT

@Karen1101 : Are you wanting to switch to EE? If so, order a SIM-Only plan or a PAYG SIM from EE & than port your no.

Peter_W — Wed, 27 May 2026 17:23:12 GMT

Welcome to the Community, @Karen1101

If you've gone for a brand new account here, you'll need to download the EE App first and install your eSIM through here.

I'd recommend checking out our help page here, and this should let you know all the details you need.

Peter