https://community.ee.co.uk/t5/SIM-cards-Porting/EE-Customer-Website-Down-for-Hours-Now-Need-my-PUK-code/m-p/1618642#M56980 <P>I've been trying to get my PUK code. The instructions here supplied by EE are not accurate:<BR /><BR /><A href="https://ee.co.uk/help/mobile/manage-use/unlock-device/unblock-your-phone-with-a-PUK-code" target="_blank" rel="noopener">https://ee.co.uk/help/mobile/manage-use/unlock-device/unblock-your-phone-with-a-PUK-code</A><BR /><BR />The pages they refer to on their customer dashboard don't even exist anymore!<BR /><BR />I've been trying to get into my customer account for hours this evening, but it says it is down and come back later:<BR /><BR /><SPAN class=""><STRONG>"We're fixing a few things right now</STRONG></SPAN></P><P>We’re making sure everything is working as best as it can. Come back later or visit the EE Community."</P><P><BR />When will it be fixed?<BR /><BR />How can I get my PUK code please? My mobile phone has been locked.<BR /><BR />Honestly, this company is a joke. Can't do anything right, not even have their website working for hours.</P> Mon, 18 May 2026 23:53:28 GMT Digi9dreams 2026-05-18T23:53:28Z https://community.ee.co.uk/t5/SIM-cards-Porting/EE-Customer-Website-Down-for-Hours-Now-Need-my-PUK-code/m-p/1618642#M56980 <P>I've been trying to get my PUK code. The instructions here supplied by EE are not accurate:<BR /><BR /><A href="https://ee.co.uk/help/mobile/manage-use/unlock-device/unblock-your-phone-with-a-PUK-code" target="_blank" rel="noopener">https://ee.co.uk/help/mobile/manage-use/unlock-device/unblock-your-phone-with-a-PUK-code</A><BR /><BR />The pages they refer to on their customer dashboard don't even exist anymore!<BR /><BR />I've been trying to get into my customer account for hours this evening, but it says it is down and come back later:<BR /><BR /><SPAN class=""><STRONG>"We're fixing a few things right now</STRONG></SPAN></P><P>We’re making sure everything is working as best as it can. Come back later or visit the EE Community."</P><P><BR />When will it be fixed?<BR /><BR />How can I get my PUK code please? My mobile phone has been locked.<BR /><BR />Honestly, this company is a joke. Can't do anything right, not even have their website working for hours.</P> Mon, 18 May 2026 23:53:28 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/EE-Customer-Website-Down-for-Hours-Now-Need-my-PUK-code/m-p/1618642#M56980 Digi9dreams 2026-05-18T23:53:28Z