topic Re: How install esim abroad in SIM cards & Porting

How install esim abroad

Majed0026 — Mon, 04 May 2026 14:39:43 GMT

Hi,

could you please guide me how installing eSIM when I am abroad and bought a new iPhone 💔?

from the app they need to send a code for my number!! However, how can I receive the code when I don’t have activation esim in the new phone?!!

Re: How install esim abroad

ee_user14 — Mon, 04 May 2026 15:09:44 GMT

@Majed0026 wrote:
However, how can I receive the code when I don’t have activation esim in the new phone?!!

You can't.

Unlike a physical SIM, if you have an eSIM and are abroad, you can't change phones.

Re: How install esim abroad

Chris_B — Mon, 04 May 2026 17:03:12 GMT

@Majed0026 Does the new phone have a physical SIM card ? If it does you can put your EE sim in it.

If your already using a eSIM on your old iPhone ( if it is an iPhone ) then you can do a migration from the old iPhone to the new iPhone, but be warned if it goes wrong and it can happen you’ll be left without a working phone. This on board migration is all done when you setup the new iPhone next to the old iPhone as you are given the option to do this. Personally I wouldn’t because I’ve seen this fail before now, it’s not worth the risk and EE cannot do anything to help you when you are abroad to get it working.

please see THIS from Apple

if your old iPhone is using a physical SIM card you can do a migration on that old iPhone to move it from a physical Sim to the eSIM on that phone you can then do what I’ve listed above at your own risk. That’s in Settings>Mobile Services scroll down to Convert to eSIM and follow the on screen instructions.