Help needed

Andy713 — Sat, 02 May 2026 09:47:04 GMT

The same thing happens to me as well.

[Mod edit: Title added]

Re: Help needed

Alex_H — Sat, 02 May 2026 07:16:17 GMT

Hi @Andy713,

Thanks for visiting the EE Community

Does restarting the phone also resolve your issue only for it to come back later? If its a physical SIM have you removed it from the phone to gently wipe it to make sure no issues there?

If the issue is continuing I would recommend getting in touch with our technical team and they can take a look and help with a replacement SIM if one is needed.

Alex

topic Re: Help needed in SIM cards & Porting

Help needed

Re: Help needed