topic Re: New contract ESIM in SIM cards & Porting

New contract ESIM

ConnorR — Sat, 25 Apr 2026 12:24:00 GMT

I have just bought an ESIM contract moving over from Vodafone to EE. I thought I would revive the QR code instantly to set up the ESIM after I purchased the contract but I’ve received nothing. Is this normal?

Re: New contract ESIM

Chris_B — Sat, 25 Apr 2026 18:32:41 GMT

@ConnorR have you received a confirmation of order ?

Re: New contract ESIM

Chris_S — Mon, 27 Apr 2026 08:39:57 GMT

Hi @ConnorR

There may be a period from placing your order to receiving your confirmation as we'll need to process your order.

Could you check your emails for any confirmation please?

I'd also recommend checking your spam folders.

Chris S