topic Re: Reactivating a SIM in SIM cards & Porting

Reactivating a SIM

aff5n — Fri, 24 Oct 2025 18:24:50 GMT

Yeah so basically, on my iphone 11 i have a physical SIM, but then i got the 16PM and got it to transfer it electronically, but i had to factory reset the phone. I deleted the eSIM just before. Now i’m back on my 11, how do i reactivate it ? so the iphone 16pm is gone and the 11 is still with me with the physical SIM inside, tried doing the eSIM transfer on the app but it says it sends a code to the number, but the number is not valid on any phone currently..

Re: Reactivating a SIM

Chris_B — Fri, 24 Oct 2025 18:30:20 GMT

@aff5n you have to request a replacement sim. The one you have is bin fodder after you requested it to be changed to the eSIM .

Re: Reactivating a SIM

Matt_124 — Fri, 24 Oct 2025 18:32:35 GMT

See the advice here on obtaining a replacement SIM in the case of deletion: https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Re: Reactivating a SIM

aff5n — Fri, 24 Oct 2025 18:58:47 GMT

would the replacement SIM have the same number as my current one ?

Re: Reactivating a SIM

Matt_124 — Fri, 24 Oct 2025 19:10:34 GMT

A replacement SIM maintains your same number yes.

Follow the link in my reply above for instructions on how to obtain one.

Re: Reactivating a SIM

Govindasah — Tue, 21 Apr 2026 13:52:13 GMT

I want to reactivate my sim

Re: Reactivating a SIM

Govindasah — Tue, 21 Apr 2026 13:56:09 GMT

Yes

Re: Reactivating a SIM

Ali_A — Tue, 21 Apr 2026 16:56:38 GMT

Hi @Govindasah

What is the reason your SIM had been deactivated?

Ali