topic Re: Changed mobile provider in SIM cards & Porting

Changed mobile provider

MonicaK — Tue, 17 Mar 2026 18:10:25 GMT

I lost my EE Sim

bought new SIM for different provider

would like to keep my previous number

dont have access to my EE sim or number

how can I swap my previous number to my current sim?

Re: Changed mobile provider

Chris_B — Tue, 17 Mar 2026 19:00:02 GMT

@MonicaK You call customer support or go to a EE store and request a replacement sim, once that sim is activated you can then text PAC to 150. You then give the code given to the new provider. Or you could try calling customer support to request the PAC. You’ll need to pass security checks before EE will issue the PAC