topic Re: BT mobile to EE mobile transfer procedure in SIM cards & Porting

BT mobile to EE mobile transfer procedure

ianrams99 — Tue, 10 Mar 2026 16:47:04 GMT

I’ve received the 3 new EE SIM cards but wasn’t sent any instructions. I’ve searched on this community and found an example that says you need to insert the new sim, then use it and my old number will transfer automatically. Do I call or text anyone and this activates the sim? I’ve read that my old BT number will transfer automatically overnight so I just wait? The BT sales person wasn’t a lot of help and suggested I contact tech support. Thank you

Re: BT mobile to EE mobile transfer procedure

Katie_B — Tue, 10 Mar 2026 18:06:26 GMT

Hi @ianrams99.

Thanks for coming here.

Have you inserted the SIM?

If yes, does it connect to the network?

The number transfer will be begin once the SIM's are working.

Katie

Re: BT mobile to EE mobile transfer procedure

ianrams99 — Tue, 10 Mar 2026 19:22:02 GMT

Katie

thank you, yes I have inserted the sim, phone was turned on and it shows a mobile phone signal. I guess the transfer will now start. Do you get a message when it’s done?

Re: BT mobile to EE mobile transfer procedure

bristolian — Tue, 10 Mar 2026 19:25:46 GMT

You should do, yes.

Port-ins are normally actioned the working day after activation/PAC submission.

In your case, that should mean tomorrow, Wednesday 11th.