https://community.ee.co.uk/t5/SIM-cards-Porting/Transfer/m-p/1606348#M56546 <P>I got a new contract with EE which started on Friday 6th, number transfer was already supplied and has been completed; however, both the old EE number and my original number from previous service are active.&nbsp;</P><P>I have checked my EE account and the number only my account is the one I have transferred over, but when I message people, it comes up with the EE number, not my number.&nbsp;</P><P>Any solutions?&nbsp;</P> Tue, 10 Mar 2026 18:31:49 GMT Bandez 2026-03-10T18:31:49Z https://community.ee.co.uk/t5/SIM-cards-Porting/Transfer/m-p/1606348#M56546 <P>I got a new contract with EE which started on Friday 6th, number transfer was already supplied and has been completed; however, both the old EE number and my original number from previous service are active.&nbsp;</P><P>I have checked my EE account and the number only my account is the one I have transferred over, but when I message people, it comes up with the EE number, not my number.&nbsp;</P><P>Any solutions?&nbsp;</P> Tue, 10 Mar 2026 18:31:49 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Transfer/m-p/1606348#M56546 Bandez 2026-03-10T18:31:49Z https://community.ee.co.uk/t5/SIM-cards-Porting/Transfer/m-p/1606358#M56549 <P>What you're describing sounds like a split-port, where some parts of your service have been transferred but others haven't.</P><P>While this can be normal on day of port-in, it should all clear by the end of day. If that's not happened, you should contact EE-CS on 150. They have access to your individual account to investigate further and rectify.</P> Tue, 10 Mar 2026 19:28:33 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Transfer/m-p/1606358#M56549 bristolian 2026-03-10T19:28:33Z