topic Re: Urgent - eSim failure in SIM cards & Porting

Urgent - eSim failure

amchale — Sat, 07 Feb 2026 12:34:21 GMT

I attempted to transfer my eSIM to a new iPhone during setup. The transfer completed according to Settings but the setup failed, and now neither phone has mobile service. The old phone no longer has the eSIM and the new phone cannot activate. I need the eSIM reissued to the new iPhone.

Re: Urgent - eSim failure

Colstalex — Sat, 07 Feb 2026 12:43:51 GMT

Have you restarted the new phone?

Re: Urgent - eSim failure

amchale — Sat, 07 Feb 2026 13:02:46 GMT

is that all that's needed? chat gpt told me I needed the above but maybe it is talking nonsense lol

Re: Urgent - eSim failure

Colstalex — Sat, 07 Feb 2026 13:16:19 GMT

No idea, but it is the first thing you should try when you have sim issues

Re: Urgent - eSim failure

bristolian — Sat, 07 Feb 2026 13:34:45 GMT

@amchale wrote:
chat gpt told me...but maybe it is talking nonsense lol

ChatGPT and other (apparently) "AI" search results being wrong? No, never! Seriously though - never rely on any so-called AI search result, grossly incorrect examples are very easily found!

And I agree with the previous poster, a device restart (and thus SIM reattach) is should always be one of the first things to try in the case of losing service.

Re: Urgent - eSim failure

Colstalex — Sat, 07 Feb 2026 13:37:02 GMT

Is it working now?

Re: Urgent - eSim failure

amchale — Sat, 07 Feb 2026 13:37:42 GMT

thank you!

Re: Urgent - eSim failure

amchale — Sat, 07 Feb 2026 13:37:54 GMT

I've got it to work, thank you!