topic Re: Wrong Number Given after i sent a PAC in SIM cards & Porting

Wrong Number Given after i sent a PAC

Josh1605 — Fri, 06 Feb 2026 11:05:29 GMT

I recently switch from Vodafone to EE and when ordering my monthly payment phone i gave them my vodafone PAC code, i then got the phone put the sim card in and i have a different number from what the PAC code should've given me. Is there something i have to activate?

Re: Wrong Number Given after i sent a PAC

bristolian — Fri, 06 Feb 2026 11:37:39 GMT

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

Re: Wrong Number Given after i sent a PAC

Josh1605 — Fri, 06 Feb 2026 12:50:37 GMT

is there a guide on how to activate the new SIM?

Re: Wrong Number Given after i sent a PAC

Chris_B — Fri, 06 Feb 2026 13:21:58 GMT

@Josh1605 Stick it in the phone and try switching the device on/off again a few times. It does help, it can though take up to 24h for a sim to activate. It’s usually a lot quicker than that though

Re: Wrong Number Given after i sent a PAC

bristolian — Fri, 06 Feb 2026 13:28:51 GMT

@Josh1605 wrote:
is there a guide on how to activate the new SIM?

Put the SIM into your phone, wait for coverage to appear and make a call.