topic Re: Ported number not coming through in SIM cards & Porting

Ported number not coming through

Lil1690 — Fri, 06 Feb 2026 10:29:09 GMT

How do you do that every number I try doesn’t work it just says call failed and I was with Sky but wanted to keep my number, EE sent out a SIM and said my number would be transferred but a lot of my contacts say it’s the EE number they are getting and not my number I wanted to keep ?

Re: Ported number not coming through

Lil1690 — Fri, 06 Feb 2026 09:21:09 GMT

Can you tell me what IVR is please any EE number I try to call won’t connect I can’t get voicemails and need this sorted I am seriously thinking of changing my SIM only because I cannot contact EE at all

Re: Ported number not coming through

bristolian — Fri, 06 Feb 2026 10:25:58 GMT

@Lil1690 wrote:
I was with Sky but wanted to keep my number

To transfer a mobile number between providers means using a PAC, short for Porting Authority Code. Request a PAC from your current provider - usually by texting PAC to 65075 - and then give it to your new provider.

Which bits of this have you done?