https://community.ee.co.uk/t5/SIM-cards-Porting/How-can-I-disable-the-sim-card-in-a-stolen-phone/m-p/1598509#M56236 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4937135">@ptbreuer</a>&nbsp;</P><P>Report it lost or stolen <A href="https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen" target="_blank">https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen</A></P><P>Order a new SIM which deactivate the old one.</P><P>Thanks&nbsp;</P> Thu, 29 Jan 2026 05:15:14 GMT Northerner 2026-01-29T05:15:14Z https://community.ee.co.uk/t5/SIM-cards-Porting/How-can-I-disable-the-sim-card-in-a-stolen-phone/m-p/1598507#M56235 <P>My phone has been stolen, I'm abroad, won't be returning to the UK for a while, how can I get to disable the sim card in the stolen phone meanwhile?&nbsp; There seems no way to ask EE to do this on the web pages, and no way to contact them without the phone/app!</P><P>Yes, in theory the sim card needs a PIN. But there's always a 1/10000 chance of it being guessed! I don't want to be that one.</P> Thu, 29 Jan 2026 01:09:58 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/How-can-I-disable-the-sim-card-in-a-stolen-phone/m-p/1598507#M56235 ptbreuer 2026-01-29T01:09:58Z https://community.ee.co.uk/t5/SIM-cards-Porting/How-can-I-disable-the-sim-card-in-a-stolen-phone/m-p/1598509#M56236 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4937135">@ptbreuer</a>&nbsp;</P><P>Report it lost or stolen <A href="https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen" target="_blank">https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen</A></P><P>Order a new SIM which deactivate the old one.</P><P>Thanks&nbsp;</P> Thu, 29 Jan 2026 05:15:14 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/How-can-I-disable-the-sim-card-in-a-stolen-phone/m-p/1598509#M56236 Northerner 2026-01-29T05:15:14Z