topic Re: Number port in SIM cards & Porting

Number port

CHague82 — Tue, 27 Jan 2026 17:50:21 GMT

When dos the transfer process start? I got a PAC from Three, I entered this on my order form. I now have my new EE phone but on my account it’s showing as a random number and have had no confirmation from Three that my number is transferring. What do I do now?

Re: Number port

bristolian — Tue, 27 Jan 2026 16:30:59 GMT

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

Re: Number port

Leanne_T — Tue, 27 Jan 2026 17:50:01 GMT

Hi there @CHague82

Thanks for coming to the community and for joining EE.

I can see you've had some great advice from @bristolian for the number transfer. Just in case you need any further information on the process, please see the Transfer your number to EE page.

Let us know if you have any questions 🙂

Leanne.