topic Re: how to enter pac code in SIM cards & Porting

how to enter pac code

ranchy65 — Wed, 21 Jan 2026 09:55:03 GMT

i've got the pac code but getting sent in circles on here trying to find how to use it to keep my old number. my phone is old it wont even connect to the internet now. the sim card from ee is text and calls only

Re: how to enter pac code

bristolian — Wed, 21 Jan 2026 10:43:32 GMT

Details are on step 4 of https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee

Either complete the webform or text PORT to 150

Re: how to enter pac code

ranchy65 — Wed, 21 Jan 2026 11:06:09 GMT

code from ee didn't work so gotta wait to get it sent again

Re: how to enter pac code

bristolian — Wed, 21 Jan 2026 11:09:57 GMT

@ranchy65 wrote:
code from ee didn't work so gotta wait to get it sent again

A PAC is used for migrating your mobile number FROM a current mobile provider, TO a new one.

You request the code from your existing provider. If you're requesting the "code from EE", this suggests you're trying to port out, in which case you should be giving the code to your new provider, not EE.

Re: how to enter pac code

ranchy65 — Wed, 21 Jan 2026 11:13:01 GMT

seems o2 sent it via an sms whatever that is and it expired on the 13th

Re: how to enter pac code

Ritu_D — Wed, 21 Jan 2026 11:13:58 GMT

Hi @ranchy65

Thanks for getting back to us here on the community.

Text Pac to 65075 from the mobile number you would like to transfer, you will receive your Pac code back in a text. This will be valid for 30 days.

Thanks

Ritu