https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card/m-p/1596727#M56112 <P>Im a long standing EE customer. I've just finished my latest 3 year contract and taken a sim only deal. Can I ask if as an existing customer if I receive a new sim card in the post or whether EE just update my existing sim online. I cannot find the answer on the EE help app. Thank you&nbsp;</P> Tue, 20 Jan 2026 18:44:54 GMT Rach348 2026-01-20T18:44:54Z https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card/m-p/1596727#M56112 <P>Im a long standing EE customer. I've just finished my latest 3 year contract and taken a sim only deal. Can I ask if as an existing customer if I receive a new sim card in the post or whether EE just update my existing sim online. I cannot find the answer on the EE help app. Thank you&nbsp;</P> Tue, 20 Jan 2026 18:44:54 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card/m-p/1596727#M56112 Rach348 2026-01-20T18:44:54Z https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card/m-p/1596754#M56113 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4933435">@Rach348</a>&nbsp;: You should just continue to use your existing SIM. The plan on it will be changed. EE might send you a new SIM just in case you've got a new device &amp; the old one doesn't fit or is broken but otherwise you should still use your old SIM.</P> Tue, 20 Jan 2026 20:07:04 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card/m-p/1596754#M56113 XRaySpeX 2026-01-20T20:07:04Z