topic Re: Not receiving one time PINs following port in SIM cards & Porting

Not receiving one time PINs following port

Sarah87kk — Wed, 14 Jan 2026 16:11:48 GMT

I am having the exact same issue - how did it get resolved in the end? Thanks for your help.

[Mod edit - title added]

Re: Not receiving one time PINs following port

Sarah87kk — Wed, 14 Jan 2026 14:51:34 GMT

I am having the exact same issue port completed yesterday but still not getting otps - how did it get resolved in the end? Thanks for your help.

Re: Not receiving one time PINs following port

bristolian — Wed, 14 Jan 2026 16:00:32 GMT

There was some good advice in the previous posts on the thread you'd added to.

Your posts have now been moved to a new thread. Can you receive person-to-person texts from other mobile numbers? Is it only automated texts that are affected? Or only specific senders?

EE-CS should be able to rectify this issue, if you contact them to report it.

Re: Not receiving one time PINs following port

Sarah87kk — Wed, 14 Jan 2026 21:35:33 GMT

Just seems to be my banks and energy randomly!!!it's been escalated and someone is ringing me Friday at 5pm !!! Tried everything else 😞