https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-not-transferring/m-p/1594992#M56032 <P>I’ve had the same issue, right when I needed to move eSIM to a new device.</P> <P>Nobody can help either, and the app is down.</P> <P>[Mod edit: add title]</P> Tue, 20 Jan 2026 10:11:02 GMT lilCAZ 2026-01-20T10:11:02Z https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-not-transferring/m-p/1594992#M56032 <P>I’ve had the same issue, right when I needed to move eSIM to a new device.</P> <P>Nobody can help either, and the app is down.</P> <P>[Mod edit: add title]</P> Tue, 20 Jan 2026 10:11:02 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-not-transferring/m-p/1594992#M56032 lilCAZ 2026-01-20T10:11:02Z https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-not-transferring/m-p/1596592#M56097 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4927723">@lilCAZ</a></SPAN>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>I hope you've managed to get this sorted out. If you still need further help with your eSIM, <A href="https://ee.co.uk/help/contact-ee" target="_blank">please contact our team</A> directly.</P> <P>Linzi&nbsp;</P> Tue, 20 Jan 2026 10:15:10 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-not-transferring/m-p/1596592#M56097 Linzi_H 2026-01-20T10:15:10Z