https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-Setup/m-p/1594351#M56011 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3662550">@12383</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about the trouble you're having setting up your eSIM. The QR code should make things straightforward, so it's disappointing to hear that this hasn't been the case.</P> <P>The quickest way to get this resolved would be to pop into <A href="https://ee.co.uk/store-finder" target="_blank">one of our stores</A> with photo ID, and they can get this sorted, or you can <A href="https://ee.co.uk/help/contact-ee" target="_blank">give our team a call</A>.</P> <P>Rach</P> Sun, 11 Jan 2026 15:58:06 GMT Rach_H 2026-01-11T15:58:06Z https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-Setup/m-p/1594300#M56010 <P>Im trying to set up my new E sim which I have the QR code for. I have scanned it and it says it will text me a code. However, because the eSIM is not set up I cant receive any texts for this confirmation code, nor can i ring EE, WIFI calling doesn't seem to work when contacting EE either. Any ideas as to how to set this up?</P> Sun, 11 Jan 2026 12:08:17 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-Setup/m-p/1594300#M56010 12383 2026-01-11T12:08:17Z https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-Setup/m-p/1594351#M56011 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3662550">@12383</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about the trouble you're having setting up your eSIM. The QR code should make things straightforward, so it's disappointing to hear that this hasn't been the case.</P> <P>The quickest way to get this resolved would be to pop into <A href="https://ee.co.uk/store-finder" target="_blank">one of our stores</A> with photo ID, and they can get this sorted, or you can <A href="https://ee.co.uk/help/contact-ee" target="_blank">give our team a call</A>.</P> <P>Rach</P> Sun, 11 Jan 2026 15:58:06 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM-Setup/m-p/1594351#M56011 Rach_H 2026-01-11T15:58:06Z