topic Re: Best timeline to transfer out a 30 day sim? in SIM cards & Porting

Best timeline to transfer out a 30 day sim?

newsmetalic — Mon, 29 Dec 2025 20:09:21 GMT

I have a 30 day sim with a billing date of the 9th of each month.

I know I have to give 30 days notice and that a PAC has a validity of 30 days.

Do I need to give notice then wait to get a PAC, or does getting a PAC give notice?

If I have to give 30 days notice and the account is closed by EE on day 30 (as I believe it is) then when do I get the PAC as surely it must be used before the 30 days notice is up if I want to keep continuity of service with that number?

Is there a charge if I use the PAC before the 30 days notice has expired?

Do any of these timescales matter in relation to the billing date?

If only EE had a helpful help page that explained this...

Re: Best timeline to transfer out a 30 day sim?

XRaySpeX — Mon, 29 Dec 2025 22:21:03 GMT

You don't give 30 days notice to cancel AND get your PAC. It's 1 or t'other!

Either:

If you want to move it to another network, get your PAC & give it to other network. When they port your no. your EE contract is auto cancelled.
Otherwise if you just want to cancel your contract, give 30 days notice to EE.

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 05:43:06 GMT

Sorry, but that seems to be terrible advice.

My understanding is that if you obtain a PAC and use it without giving EE the 30 days notice then they will charge you the full 30 days following the transfer of your number and cancellation of the account.

So as before, I want to close my account and transfer my number, but how do you do that without incurring the 30 day penalty charge?

Re: Best timeline to transfer out a 30 day sim?

chistery — Tue, 30 Dec 2025 08:30:40 GMT

Generally, if you are outside of your minimum term, using a PAC will terminate the contract and you will not pay the notice period. OFCOM introduced this a while ago, banning providers from charging for notice periods when a PAC is used.

So you either give notice or request then use a PAC. You don't do both. Giving notice means you don't want to use a PAC and EE will just terminate the number in 30 days time.

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 09:07:58 GMT

“Generally, if you are outside of your minimum term…”

There was no minimum term as it is, and always has been, a 30 day sim.

Does EE charge the same 30 day notice period on 30 day sims if no notice is given?

Re: Best timeline to transfer out a 30 day sim?

chistery — Tue, 30 Dec 2025 09:12:15 GMT

If you request a PAC, you should get a text back with the early termination charge, which will either be £0 or not. That will be the way to confirm if you can use a PAC with no termination fee.

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 09:25:29 GMT

So nobody knows the EE policy on charging the 30 day fee if you don't give notice on a 30 day sim?

Seriously!

Re: Best timeline to transfer out a 30 day sim?

XRaySpeX — Tue, 30 Dec 2025 16:57:15 GMT

What you call a "30 day SIM" is really a monthly contract with a min. term of 30 days with a rolling notice period of 30 days. So providing you have already completed the 1st 30 days with it you may move your no. to another network using a PAC & you do not have give or pay 30 days notice from when your no. is ported to the other network.

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 19:07:04 GMT

“…with a rolling notice period of 30 days…”

So why do you then go on to say you don’t have to give 30 days notice?

Either you have to give 30 days notice or you don’t.

Re: Best timeline to transfer out a 30 day sim?

XRaySpeX — Tue, 30 Dec 2025 19:24:05 GMT

Cuz you are using a PAC. It is OFCOM's rules that if you port your no. to another network & thereby auto cancel your contract the notice period is waived.

Re: Best timeline to transfer out a 30 day sim?

bristolian — Tue, 30 Dec 2025 19:26:17 GMT

30days notice for a standard disconnection applies to all pay-monthly plans of whatever flavour.

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 19:40:23 GMT

"30days notice for a standard disconnection applies to all pay-monthly plans of whatever flavour."

Which contradicts what everyone else is saying!

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 19:42:04 GMT

And where on the EE website does it say that the notice period is waived and no charge will be made for the 30 days (because the exact opposite of what EE staff in store have told me).

Re: Best timeline to transfer out a 30 day sim?

chistery — Tue, 30 Dec 2025 19:45:54 GMT

As I said a while ago, the easiest way to prove it one way or the other, is to request a PAC. You will get a text telling you if you have to pay anything, or not?

You don't have to use the PAC if you don't want to, but you'll get your definitive answer.

Re: Best timeline to transfer out a 30 day sim?

bristolian — Tue, 30 Dec 2025 19:53:52 GMT

@newsmetalic wrote:
"30days notice for a standard disconnection applies to all pay-monthly plans of whatever flavour."
Which contradicts what everyone else is saying!

A "standard disconnection" is where you call EE-CS and ask for your line to be disconnected, your contract cancelled, and by implication your number is released.

A PAC, by very nature, retains your mobile number. It is fundamentally not a "standard disconnection".

If you feel my post has contradicted others, then I'd be interested in understanding your viewpoint. Although I do fear this thread is at risk of going full-circle.

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 19:57:43 GMT

"A PAC, by very nature, retains your mobile number. It is fundamentally not a "standard disconnection"."

It doesn't retain your mobile number with EE and the EE line is disconnected.

Re: Best timeline to transfer out a 30 day sim?

XRaySpeX — Tue, 30 Dec 2025 19:57:55 GMT

It's the law (really regulatory)!

OFCOM: Switching mobile phone provider :

Avoiding double charges when switching
Ofcom has banned mobile providers from charging for notice periods that run after the switch date.
You will need to give your new provider the PAC or STAC switching code, so your old and new providers can make sure there is no double payment.

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 19:58:30 GMT

"As I said a while ago, the easiest way to prove it one way or the other, is to request a PAC"

So you don't know the answer? Why are you posing then!

Re: Best timeline to transfer out a 30 day sim?

newsmetalic — Tue, 30 Dec 2025 20:25:25 GMT

So now there are answers from three different people of - you won't pay, you will pay, and you might pay.

What a wonderfully informative place this is!

Re: Best timeline to transfer out a 30 day sim?

XRaySpeX — Tue, 30 Dec 2025 20:35:05 GMT

What do you expect from a sample of the general population? It's for you to do your research from the info you've been given. Ignorance of the law is no defence!