topic Re: Ported from Lebara to EE in SIM cards & Porting

Ported from Lebara to EE

keira121 — Wed, 24 Dec 2025 16:48:13 GMT

I made my EE account but added my temporary EE number as my contact number so as i’ve ported my new number over. I have no access to that temp number. Tried to send a code to my email which works but i cannot get a code sent to my number can someone help please?

Re: Ported from Lebara to EE

bristolian — Wed, 24 Dec 2025 19:25:39 GMT

You should give websites who want to send you OTP by text message, your ported-in number.

The temporary number is only intended as a short-term solution until replaced by your ported-in number.

Re: Ported from Lebara to EE

keira121 — Thu, 25 Dec 2025 11:44:08 GMT

Thank you for replying, I know I should of used my number but now when I try to change the contact number I dont receive the texts to my permanent number it’s driving me mad

Re: Ported from Lebara to EE

bristolian — Thu, 25 Dec 2025 11:47:09 GMT

Given that your temporary number is no more and no longer yours, then companies in question will need to find another way to verify your identity.