topic I haven’t received my QR code after buying an EE Tourist SIM in SIM cards & Porting

I haven’t received my QR code after buying an EE Tourist SIM

lookpaddy02 — Tue, 23 Dec 2025 00:44:30 GMT

I haven’t received my QR code after buying an EE Tourist SIM. Could this be because I’m still in the US? I’ve been waiting for hours and still haven’t received the email.

Re: I haven’t received my QR code after buying an EE Tourist SIM

lookpaddy02 — Tue, 23 Dec 2025 00:41:37 GMT

I haven’t received my QR code after buying an EE Tourist SIM. Could this be because I’m still in the US? I’ve been waiting for hours and still haven’t received the email.

Re: I haven’t received my QR code after buying an EE Tourist SIM

Chris_B — Tue, 23 Dec 2025 06:38:26 GMT

@lookpaddy02 Purchased from where ? Can you provide a link to the page you used.

Re: I haven’t received my QR code after buying an EE Tourist SIM

Alex_H — Tue, 23 Dec 2025 10:35:39 GMT

Hi @lookpaddy02,

Welcome to the EE Community

When you purchase an EE Travel SIM you should get an e-mail with the QR code and some instructions, I would check your spam and junk in case it ended up there. If you have not received this e-mail, you can manage a Travel SIM including downloading by logging in here.

Try logging in there using the e-mail address you used for the purchase and it will show your pass with a View and download pass option.

Alex