topic Re: 5G Standalone Sim hasnt arrived in SIM cards & Porting

5G Standalone Sim hasnt arrived

Anth7 — Sat, 13 Dec 2025 20:38:33 GMT

I ordered the 5G Standalone Sim on the 1st of December from my phone it has not arrived . Can I order it again from my phone or should I ring them. I expected it to have arrived by now.

Re: 5G Standalone Sim hasnt arrived

Northerner — Sun, 14 Dec 2025 10:34:20 GMT

Hi @Anth7

Did you order a SIM only contract.

Thanks

Re: 5G Standalone Sim hasnt arrived

Rach_H — Sun, 14 Dec 2025 15:51:51 GMT

Hi @Anth7,

Welcome to the Community!

I'd recommend reaching out to the team so that you don't end up with two orders for the same product.

Rach

Re: 5G Standalone Sim hasnt arrived

Anth7 — Tue, 16 Dec 2025 12:03:47 GMT

I have the pixel 10 Pro with an Essentials Unlimited Plus plan that enables me to have the 5G Standalone Sim for free.

Re: 5G Standalone Sim hasnt arrived

Anth7 — Fri, 19 Dec 2025 16:51:20 GMT

I contacted EE. The order had not gone through so they sent me a new sim card that arrived today. I put the new sim card in my phone. When i tried to register my new sim card it said "Well, that did not work". When I googled why it did not work one of the reasons listed said it could take up to 24hrs for the new sim to fully connect to the network. So I will wait before trying to register the sim card.