topic Sim in SIM cards & Porting

Sim

Hlie — Thu, 18 Dec 2025 19:51:27 GMT

Took out a sim only contract but kept the same number out the new sim in and it’s showing as a different number how long will it take till my number swaps over

Re: Sim

Schockwave — Thu, 18 Dec 2025 21:40:33 GMT

Hello @Hlie ,

Welcome to the community,

Have you ported your number from another network? If you did I take it you got the PAC code and have now passed it on to EE. If that is the case, then until the transfer is complete, you have a temporary number, and once transfer is complete, you will receive a text message from EE letting you know that the transfer is complete and you should then reboot your phone and see your number transferred.

This usually takes up to 24 hours except weekends and bank holidays where transfer will not happen.

Re: Sim

Northerner — Fri, 19 Dec 2025 07:42:42 GMT

Hi @Hlie

If you have ported over have you tried restarting your device.

Thanks