topic Re: SIM deactivated Line deactivated Service suspended Number inactive in SIM cards & Porting

SIM deactivated Line deactivated Service suspended Number inactive

Ahmad3437ahmai — Mon, 15 Dec 2025 17:53:58 GMT

Hello,
My EE SIM card has not had any signal at all for a while and the line has been inactive for some time. I am unable to make or receive calls, texts, or use mobile data.

Could you please check if the SIM or line can be reactivated, or let me know what I need to do to get it working again?

Thank you for your help.

Kind regards,

Re: SIM deactivated Line deactivated Service suspended Number inactive

Chris_B — Mon, 15 Dec 2025 18:01:46 GMT

@Ahmad3437ahmai You need to read THIS

and no one here can check the sim for you as this isn’t customer support it’s a public forum. If you want to call customer support use the number below.

Re: SIM deactivated Line deactivated Service suspended Number inactive

XRaySpeX — Mon, 15 Dec 2025 18:34:15 GMT

Is it on contract or PAYG?