topic How do I convert a physical SIM to an eSIM? in SIM cards & Porting

How do I convert a physical SIM to an eSIM?

DDJ24 — Sun, 14 Dec 2025 14:21:30 GMT

I have an EE pay monthly plan with a physical SIM.

Now need to convert this to an eSIM to set up my iphone 17.

going round in circles trying to find how to do this. Can anyone help?!

Thanks

Re: How do I convert a physical SIM to an eSIM?

DDJ24 — Sun, 14 Dec 2025 14:26:09 GMT

I have an EE pay monthly plan with a physical SIM.

Now need to convert this to an eSIM to set up my iphone 17.

going round in circles trying to find how to do this. Can anyone help?!

Thanks

Re: How do I convert a physical SIM to an eSIM?

Schockwave — Sun, 14 Dec 2025 16:06:40 GMT

'@DDJ24 , go to settings on the EE App, click on the icon top left and then settings and permission and then manage settings and scroll down to replace my sim/esim and click on it, that should enable you to get the esim, it may send a QR code to activate it, though, not sure as I did not do it that way. I did it whilst setting up the IPhone 16 Pro Max last year, as it asked whether I wanted to use ESIM rather than physical SIM card, and went smoothly for me.

Re: How do I convert a physical SIM to an eSIM?

Northerner — Sun, 14 Dec 2025 16:49:36 GMT

Hi @DDJ24

Read here: https://ee.co.uk/help/mobile/getting-started/using-an-esim

Thanks

Re: How do I convert a physical SIM to an eSIM?

DDJ24 — Sun, 14 Dec 2025 18:20:29 GMT

Thanks @Schockwave

I spoke to one of the guides. She was really helpful and sent a link to download the eSIM and start the activation/ transfer process.

All sorted now 😀

Re: How do I convert a physical SIM to an eSIM?

Schockwave — Mon, 15 Dec 2025 15:02:25 GMT

@DDJ24 , glad you got it sorted, thank you for letting us know.