https://community.ee.co.uk/t5/SIM-cards-Porting/I-don-t-know-what-to-do-Please-help/m-p/1589174#M55726 <P>I am a broadband internet customer and I wanted to expand my offer. I tried to buy a phone several times and an error message appeared. I went to the store in person and it turns out that I already have a subscription with you, which I have never used. I was told to call and explain everything, but during the phone call it turns out that they don't see anything like that and can't find it.</P> Sat, 13 Dec 2025 22:26:36 GMT Kocia2805 2025-12-13T22:26:36Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-don-t-know-what-to-do-Please-help/m-p/1589174#M55726 <P>I am a broadband internet customer and I wanted to expand my offer. I tried to buy a phone several times and an error message appeared. I went to the store in person and it turns out that I already have a subscription with you, which I have never used. I was told to call and explain everything, but during the phone call it turns out that they don't see anything like that and can't find it.</P> Sat, 13 Dec 2025 22:26:36 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-don-t-know-what-to-do-Please-help/m-p/1589174#M55726 Kocia2805 2025-12-13T22:26:36Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-don-t-know-what-to-do-Please-help/m-p/1589255#M55730 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4877159">@Kocia2805</a>&nbsp;</P><P>Give EE CS a call on 150 and discuss your options direct.</P><P>Thanks&nbsp;</P> Sun, 14 Dec 2025 10:35:31 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-don-t-know-what-to-do-Please-help/m-p/1589255#M55730 Northerner 2025-12-14T10:35:31Z