topic Re: SIM in SIM cards & Porting

topic Re: SIM in SIM cards & Porting https://community.ee.co.uk/t5/SIM-cards-Porting/SIM/m-p/1587487#M55619 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3356871">@Andrew329</a></SPAN> </P> <P>Thanks for reaching out here on the community. </P> <P>Are you using a physical sim card or an eSim? </P> <P>If you are using a physical Sim card, please could you check it is inserted correctly and there is no damage or dirt on it. </P> <P>You may need to <A href="https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap" target="_blank">Get a New SIM</A>. </P> <P>Thanks </P> <P>Ritu </P> Fri, 05 Dec 2025 12:33:15 GMT Ritu_D 2025-12-05T12:33:15Z SIM https://community.ee.co.uk/t5/SIM-cards-Porting/SIM/m-p/1587448#M55616 <P>My phone says it no longer has a SIM</P> Fri, 05 Dec 2025 10:35:49 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM/m-p/1587448#M55616 Andrew329 2025-12-05T10:35:49Z Re: SIM https://community.ee.co.uk/t5/SIM-cards-Porting/SIM/m-p/1587487#M55619 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3356871">@Andrew329</a></SPAN> </P> <P>Thanks for reaching out here on the community. </P> <P>Are you using a physical sim card or an eSim? </P> <P>If you are using a physical Sim card, please could you check it is inserted correctly and there is no damage or dirt on it. </P> <P>You may need to <A href="https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap" target="_blank">Get a New SIM</A>. </P> <P>Thanks </P> <P>Ritu </P> Fri, 05 Dec 2025 12:33:15 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM/m-p/1587487#M55619 Ritu_D 2025-12-05T12:33:15Z