topic Re: Porting issue? in SIM cards & Porting

Porting issue?

Denise257 — Thu, 13 Nov 2025 09:51:00 GMT

I was in store yesterday and ported from sky to EE however nothing has happened yet, online suggests i should have received a text from EE to confirm it has started - i’ve not received a text so does that mean it was done incorrectly in store?

Re: Porting issue?

XRaySpeX — Thu, 13 Nov 2025 09:57:25 GMT

No. will be ported within 1 working day of you activating your EE SIM on EE network.

Re: Porting issue?

Denise257 — Thu, 13 Nov 2025 10:31:19 GMT

Even though iv not had a text to say porting has started?

Re: Porting issue?

Ali_A — Thu, 13 Nov 2025 12:43:00 GMT

Hi @Denise257

Welcome to EE and the Community Forums!

Have a look at our Keeping your mobile number to EE page for more information about what happens when your number moves to EE and how long it will take 😊

Ali