topic Re: If i buy a sim on the EE app, can i use it as an eSim? in SIM cards & Porting

If i buy a sim on the EE app, can i use it as an eSim?

niko7771 — Mon, 03 Nov 2025 17:50:01 GMT

Hello, my phone's sim card tray is broken therefore I cant use any physical sim. I was wondering if I purchase a sim on the EE app, will I be able to use it as an eSim? I have attached a photo with the plan I want to buy.

Re: If i buy a sim on the EE app, can i use it as an eSim?

XRaySpeX — Mon, 03 Nov 2025 19:28:30 GMT

Yes, @niko7771 , you may have it transferred to an eSIM after you bought it.

Re: If i buy a sim on the EE app, can i use it as an eSim?

niko7771 — Tue, 04 Nov 2025 16:34:31 GMT

Do you know how i can do that? I cant find any type of activation code or qr code in any of the emails I received after I bought it. Do I need to wait for the physical sim to come? Or does the fact that I chose to keep my old number (from another provider) change anything, it says my number should be changed within 24 hours, it should transfer within 4 hours now. I'll wait for the number to transfer and then ill see.

Re: If i buy a sim on the EE app, can i use it as an eSim?

XRaySpeX — Tue, 04 Nov 2025 16:46:11 GMT

In your online MyEE: Manage > Manage account > eSIM/SIM Replace > Order eSIM.

Re: If i buy a sim on the EE app, can i use it as an eSim?

niko7771 — Thu, 06 Nov 2025 00:57:10 GMT

I bought an EE sim a couple of days ago. However when I go to download the eSim it says it sent a One Time Verification code to my new phone number but I don't have access to that phone number since I am unable to download the eSim, what can I do? my phone's sim card tray is broken so I cant use a physical sim. I have attached a screenshot below.

Re: If i buy a sim on the EE app, can i use it as an eSim?

Matt_124 — Thu, 06 Nov 2025 08:45:30 GMT

Is there anyone else's phone you can put the SIM into to receive the text?