topic Re: eSim number porting in SIM cards & Porting

eSim number porting

Stuartc881 — Sun, 02 Nov 2025 16:48:43 GMT

Hi. Just got my new ee esim set up. I entered a pac code when placing the order. Will i get a conformation text or email to tell me when the porting will take place? With previous networks ive always had updates on when it will take place and conformation that it will take place

Re: eSim number porting

bristolian — Sun, 02 Nov 2025 16:56:49 GMT

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

You should receive text message notifications to confirm the port-in-date.

Re: eSim number porting

Stuartc881 — Sun, 02 Nov 2025 17:07:27 GMT

How long after sim activation do you usually receive a text with the date? Usually i get it instant with previous networks

Re: eSim number porting

Chris_B — Sun, 02 Nov 2025 17:38:16 GMT

@Stuartc881 The migration of your number will commence tomorrow ( ie working day ) and you need to allow up to 24 hours.

Re: eSim number porting

Stuartc881 — Sun, 02 Nov 2025 17:41:56 GMT

I did assume that would be the case. Just use to getting a confirmation text of when it will happen as soon as sim has been activated

Re: eSim number porting

Schockwave — Mon, 03 Nov 2025 00:29:41 GMT

@Stuartc881 , you will get confirmation text, once the porting of your number has been completed from EE.

Re: eSim number porting

Stuartc881 — Tue, 04 Nov 2025 09:02:46 GMT

Just a wee update. Had to call customer services yesterday as I still had no updates. Turns out the porting wasn’t done for some reason so the agent done it for me and said it would transfer today. As soon as I hung up got a text confirming today being the transfer day. Done this morning by 8.30am

Re: eSim number porting

Michael_D — Tue, 04 Nov 2025 10:16:29 GMT

Thanks for the update @Stuartc881.

I'm glad to hear that the team have got it sorted for you.

Michael