https://community.ee.co.uk/t5/SIM-cards-Porting/New-SIM-not-transferring-old-number/m-p/1576381#M55122 <P>Port-ins are only actioned on working days, so it sounds like your PAC was (effectively) submitted on Monday 20th for port-in on Tuesday 21st.</P><P>It's quite normal for service to be split on the porting day, as service is migrated in different stages. Outgoing caller-ID, incoming calls, incoming texts, can all transfer over at different times.</P> Tue, 21 Oct 2025 07:51:19 GMT bristolian 2025-10-21T07:51:19Z https://community.ee.co.uk/t5/SIM-cards-Porting/New-SIM-not-transferring-old-number/m-p/1576370#M55121 <P>I sent a PAC code 3 days ago to EE to transfer my old number over from talk mobile. I had a confirmation text that it would be completed by 6pm today. &nbsp;My old sim has been deactivated but the new Sim is still showing the new number. Why has my old sim stopped working when the transfer isn’t complete yet?&nbsp;</P> Tue, 21 Oct 2025 07:13:33 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-SIM-not-transferring-old-number/m-p/1576370#M55121 Coral11680 2025-10-21T07:13:33Z https://community.ee.co.uk/t5/SIM-cards-Porting/New-SIM-not-transferring-old-number/m-p/1576381#M55122 <P>Port-ins are only actioned on working days, so it sounds like your PAC was (effectively) submitted on Monday 20th for port-in on Tuesday 21st.</P><P>It's quite normal for service to be split on the porting day, as service is migrated in different stages. Outgoing caller-ID, incoming calls, incoming texts, can all transfer over at different times.</P> Tue, 21 Oct 2025 07:51:19 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-SIM-not-transferring-old-number/m-p/1576381#M55122 bristolian 2025-10-21T07:51:19Z