topic Re: Upgrading a data sim to a phone sim only in SIM cards & Porting

Upgrading a data sim to a phone sim only

Sivi36 — Sun, 12 Oct 2025 09:05:30 GMT

Hi,

I want to upgrade my data sim only plan to a phone sim only plan, but the only option I am getting online is to upgrade to another data plan.

Does anyone know how I can do this please?

Re: Upgrading a data sim to a phone sim only

Matt_124 — Sun, 12 Oct 2025 11:32:57 GMT

I don't believe there is a self-service journey to upgrade from MBB to Voice. EE Customer Services may be able to do this for you if you give them a call, or if you would prefer you could also go to a local EE Retail Store.

https://ee.co.uk/help/contact-ee

Re: Upgrading a data sim to a phone sim only

Sivi36 — Sun, 12 Oct 2025 20:27:14 GMT

Okay mate, thank you. I will give them a call tomorrow 👍🏻