https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM/m-p/1572220#M54948 <P>Same problem here , ordered esim and still dont recived , only confirmation emeil , will wait to tomorrow, if not gone receive , gone move to other network&nbsp;</P> Sat, 04 Oct 2025 20:02:52 GMT lasek 2025-10-04T20:02:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM/m-p/1572202#M54947 <P>I ordered an eSIM earlier this afternoon, I received an order confirmation and direct debit information but no email with my eSIM.</P><P>&nbsp;</P><P>I’ve downloaded the app and signed in but it’s saying my account is closed (I am a previous customer)</P><P>when will I get my eSIM&nbsp;</P> Sat, 04 Oct 2025 18:31:28 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM/m-p/1572202#M54947 Bendolden89 2025-10-04T18:31:28Z https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM/m-p/1572220#M54948 <P>Same problem here , ordered esim and still dont recived , only confirmation emeil , will wait to tomorrow, if not gone receive , gone move to other network&nbsp;</P> Sat, 04 Oct 2025 20:02:52 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM/m-p/1572220#M54948 lasek 2025-10-04T20:02:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM/m-p/1572246#M54949 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4870787">@Bendolden89</a>&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4414772">@lasek</a>&nbsp;, if you were customers previously and your account is saying closed, you will have to ring customer service to refresh your account and set it up again.</P> Sun, 05 Oct 2025 01:20:53 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/eSIM/m-p/1572246#M54949 Schockwave 2025-10-05T01:20:53Z