topic Re: No esim in SIM cards & Porting

No esim

McGoaty1 — Mon, 29 Sep 2025 12:23:54 GMT

Made an order for a SIM only deal. I chose the e SIM option hoping it would be quicker.

I've received confirmation of the order but no link for the e sim. I've checked my account and I can't seem to find anything there either.

Just need the email sent out if anyone can help.

Chris_B — Mon, 29 Sep 2025 12:28:05 GMT

@McGoaty1 It isnt any quicker as it’s sent in the post as a QR code. Don’t ask why it’s not an email with it because no knows why. Crazy I know.

McGoaty1 — Mon, 29 Sep 2025 12:33:16 GMT

Ok yeah a little counter productive. Market it as less plastic but send out paper. Crazy

Thank you at least I know now

bristolian — Mon, 29 Sep 2025 15:34:36 GMT

Security of the physical billing address I suspect.